Welcome to Shree Swaminarayan Atithi Bhavan. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website or services.
1. Definitions
In these Terms and Conditions:
- "Atithi Bhavan," "we," "us," or "our" refers to Shree Swaminarayan Atithi Bhavan.
- "Website" refers to the website operated by Shree Swaminarayan Atithi Bhavan.
- "Guest," "you," or "your" refers to the user or viewer of our website or recipient of our services.
- "Services" refers to accommodation, meals, facilities, and other offerings provided by Shree Swaminarayan Atithi Bhavan.
- "Booking" refers to the reservation of accommodation or services at Shree Swaminarayan Atithi Bhavan.
2. Booking and Reservations
- Booking Confirmation: A booking is considered confirmed only after receipt of confirmation from us and full payment or deposit as required.
- Accurate Information: You must provide accurate and complete information when making a booking, including the purpose of your stay and the number of guests.
- Identification: Valid identification documents are required at check-in for all guests.
- Room Allocation: We reserve the right to allocate rooms based on availability and operational requirements.
3. Payment Terms
- Rates and Charges: All rates are in Indian Rupees unless otherwise specified. Rates may vary based on season, availability, and other factors.
- Taxes: All applicable taxes will be added to the final bill as per government regulations.
- Payment Methods: We accept payment through approved methods specified during the booking process.
- Advance Payment: Advance payment or deposit may be required to confirm bookings, particularly during peak seasons.
4. Cancellation and Refund Policy
- Cancellation Notice: Cancellations must be made in writing via email or through our website.
- Refund Schedule:
- Cancellations made 7 or more days before the check-in date: Full refund minus administrative charges.
- Cancellations made 3-6 days before the check-in date: 50% refund.
- Cancellations made less than 3 days before the check-in date: No refund.
- No-Shows: No refund will be provided for no-shows.
- Force Majeure: In case of cancellations due to circumstances beyond our control (natural disasters, government actions, etc.), we may offer rescheduling of stay or credit for future use.
5. Check-in and Check-out
- Check-in Time: Standard check-in time is 2:00 PM. Early check-in is subject to availability.
- Check-out Time: Standard check-out time is 11:00 AM. Late check-out is subject to availability and may incur additional charges.
- Registration: All guests must register at the reception with valid identification upon arrival.
6. Code of Conduct
- Respect: Guests must respect the sanctity of the premises and conduct themselves in a manner appropriate for a spiritual institution.
- Prohibited Items: Alcohol, non-vegetarian food, tobacco products, and illegal substances are strictly prohibited on the premises.
- Noise: Guests must maintain reasonable noise levels to respect the peace and tranquility of the Atithi Bhavan and other guests.
- Attire: Appropriate and modest attire must be worn in common areas.
- Damages: Guests will be held liable for any damage caused to property or facilities during their stay.
7. Liability and Disclaimers
- Personal Belongings: While we take reasonable precautions for the safety of our guests and their belongings, we cannot accept responsibility for loss or damage to personal items. Guests are advised to use available safety deposit facilities.
- Personal Injury: We shall not be liable for any personal injury or health issues arising during your stay unless directly caused by our proven negligence.
- Third-Party Services: We are not responsible for services provided by third parties, even if arranged through our recommendation.
- Website Accuracy: While we strive to provide accurate information on our website, we do not guarantee the completeness or accuracy of all content.
8. Website Usage
- Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Shree Swaminarayan Atithi Bhavan and is protected by copyright laws.
- Permitted Use: You may access and view the content for personal, non-commercial use only.
- Prohibited Use: You may not modify, reproduce, distribute, or commercially exploit any content from our website without our prior written consent.
- User Content: By submitting content (such as reviews or feedback), you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content.
9. Privacy Policy
Our Privacy Policy, available on our website, governs the collection, use, and disclosure of your personal information. By using our services, you consent to the practices described in our Privacy Policy.
10. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes indicates your acceptance of the modified terms.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in [Your City/District].
12. Accessibility
We strive to accommodate guests with disabilities. Please inform us of any special requirements at the time of booking so we can make appropriate arrangements.
13. Force Majeure
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, or other events of force majeure.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms and Conditions shall otherwise remain in full force and effect.
15. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us .